At Adncy.com, we strive to provide our customers with the best possible experience. We understand that sometimes you may need a refund or have issues with our services. This Refund Policy outlines the terms and conditions under which refunds may be granted. By using our services, you agree to this policy.

1. General Refund Eligibility

Refunds are only available under the following conditions:

• Digital Marketing Services: If you are dissatisfied with our digital marketing services, you may request a refund within 14 days of purchase. Refunds are subject to the evaluation of the work completed up to that point. Please note that any completed work or services rendered are non-refundable.
• Affiliate Marketing Services: For affiliate marketing services, refunds are available if requested within 14 days of purchase. Refunds are issued based on the proportion of work completed.
• Digital Products: If we offer digital products (e.g., e-books, templates), all sales are final unless the product is defective or not as described. In such cases, a refund or replacement may be issued at our discretion.

2. Requesting a Refund

To request a refund, please contact us at help@adncy.com with the following information:

• Your name and contact information
• Order number or proof of purchase
• A detailed description of the issue or reason for the refund request

We will review your request and respond within [X] business days. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [Y] business days.

3. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Change of Mind: Refunds will not be issued for change of mind or after the specified refund period has passed.
• Partially Completed Services: If services have been partially completed, only a partial refund may be issued, based on the work completed.
• Violation of Terms: If you violate our Terms & Conditions, resulting in the termination of services, no refund will be issued.
• Promotional and Discounted Services: Services purchased during promotional periods or at discounted rates may not be eligible for a refund.

4. Disputed Charges

If you believe there has been an error in billing, please contact us immediately at help@adncy.com. We will investigate the issue and make any necessary corrections.

5. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Email: help@adncy.com